A person is always in society, and this implies constant communication. And in order for it to be non-conflict, there are etiquette of communication, to recommendations which should be listened to.
Etiquette of communication with people
On this topic, not one dozen books have been written, in which there are tips for almost every life event. And from all literary sources it is necessary to single out the main, most significant recommendations of communication with people:
1. Dale Carnegie, the creator of the theory of communication, teaches that the main secret of right relationships lies in a simple smile. After all, it can cause positive interlocutors from the interlocutor, create a positive attitude. In this way, you will be able to get people to yourself.
2. Politeness first. This rule should be used even when you communicate with a person who is below your social level.
3. Try to clearly state your thoughts, in order to avoid misunderstanding from the partner in the conversation, and, as a result, the origin of the conflict. First and foremost, this advice relates to conversations of a businesslike kind.
4. Children are also individuals, but they are a little small, and therefore, when dealing with them, several rules should be remembered:
- let the little child speak. He has the right to his own point of view;
- think before you say it. The baby's soul is not less vulnerable than adults;
- strive to find a common language with them. Remember that any difficult situation has an outlet;
- when addressing to other people's children, use "you". This will help them to increase their self-esteem.
5. From time to time, call the person by name. After all, for man there is no sound sweeter than the sound of his own name.
6. Act as a listener. In most cases, people want to be heard. Do not interrupt the speaker. Let him speak.
Etiquette of communication on the Internet
In the present there are no such approved rules of communication in social networks, forums, etc., but this does not mean that you can behave like an animal. Therefore, we bring to your attention a number of recommendations that help convey your point of view to the consciousness of the interlocutor, create a friendly atmosphere:
- Do not plunge into the world of anonymity. Remind yourself that at the other end of the wire is the same as you, a living person . Therefore, when you type a message, imagine that you are talking it in the face of your interlocutor. Do you feel ashamed of your words?
- Etiquette of behavior on the Internet and communication involves following all the rules that you adhere to during the communication in reality. In this case, remember that you are in cyberspace, in different parts of which there are laws. That is, when faced with a new type of communication for yourself, carefully study its rules in order to avoid creating an atmosphere of hostility. That is, by entering into discussions on forms, subscribing to a certain group, familiarize yourself with their requirements.
- Be respectful of the time and opinion of your interlocutor.
Do not disturb users for stupid reasons. For many, network time is very expensive. And every person has problems of different scale. - Strive to create a worthy image in the eyes of your partner. Do not need to save time neglecting grammar rules. Learn to express your opinion logically.
- Entering the discussion talk, do not go down to the level of a being that only by using curses can convince the interlocutor of his own wrong.
- If someone does not observe speech etiquette, this does not mean that one does not need to be tolerant of his shortcomings, neglecting the same etiquette.