Business people are required to know and follow good-order rules. Otherwise, it can have a bad effect on their activities and even lead to a break in ties with business partners. The rules and norms of business etiquette have changed over time, some of them have completely lost their relevance. Just being kind and polite is not enough now.
So, a few rules of etiquette of business relations:
- Subordination. The leader is always higher in the hierarchy than the subordinate regardless of gender and age.
- Punctuality in everything is the foundation of the foundations in a business environment.
- Speak on the merits and do not say too much.
- Be able to listen and hear.
- Take into account the interests and opinions of partners. Do not think only of yourself.
- In clothing, match your surroundings. Appearance can tell a lot about the inner form and character of a person. The first impression is a neat hairstyle, business suit, properly selected accessories. The etiquette of a business woman requires restraint not only in clothes, but also in make-up, ornaments.
- Be able to communicate: speak competently and write. The business speech etiquette excludes the use of slang expressions, repetitions, parasitic words and even introductory words. The culture of business communication requires compliance with the rules of grammar.
- Business gestures. Manners, gestures and facial expressions can tell a lot. Signs of a business person are energetic movements, confident gait and look, straight posture and lack of fuss. In a business environment, only one tactile gesture of touch is allowed - this is a handshake.
Elementary rules of business speech etiquette give an advantage in any life situations. A good result of communication in the best traditions of business speech etiquette is not only a closed deal or a signed contract, but also emotions and feelings that remain after the negotiations.
Indicators of speech etiquette in business communication:
- a diverse and rich vocabulary;
- pronunciation;
- grammar and speech style. A competent order of phrases is a mandatory requirement of speech etiquette.
Business meeting etiquette
Modern business etiquette also requires compliance with certain rules of conduct at a business meeting.
- Any meeting begins with a greeting. The man greets the woman first, the junior in position or age - the elder, the girl greets the older man.
- After the greeting you need to introduce yourself.
- When the conversation is exhausted, it is necessary tactfully, politely, but resolutely to finish the conversation.
For a successful business conversation, it is recommended that you begin preparing for the negotiations. You need to think about everything you want
Successful people know that in matters not only enterprising, intelligent thoughts and ideas are important, but also emotions. Failure to comply with the rules of ethics and etiquette of business communication always causes negative emotions. The real success is achieved only by those for whom business etiquette is in the first place.