To resolve the dispute and to know how to behave properly in a conflict situation, it is necessary to choose a behavior model suitable for a particular situation. There are several ways of getting out of the conflict, each of which brings certain benefits to the participants.
Tactics of behavior in conflict situations
Many people do not know how to behave in a conflict situation. According to experts, the conflict is easier to prevent at the initial stage. For example, if at the beginning of the discussion, the interlocutor began to behave not quite adequately - to raise his voice, changed his tone, appeared "notes" of rudeness and unreasonable claims, should calm down and allow the opponent to speak. As a rule, it is quite difficult to remain calm in a conflict situation. But it is necessary to do this, so that a person is uttered, and one could understand his discontent for preparing arguments that will break the rival's position. In addition, it is very important to understand the need for this. After all, if a person - a "rival" is a close friend or relative, ill-considered behavior in a conflict situation can lead to resentment, which will cause a spoiled relationship.
There are situations when a person draws into the conflict an interlocutor, waiting for a similar reaction. In this case, thinking about how to get out of the conflict situation, you should take this into account and respond to the opponent with calmness and a smile. You can also try to correct the situation with jokes, but only in moderation. In addition, it is important to let the interlocutor understand that they are interested in the peaceful resolution of the issue.
There are practically no families who do not know what quarrels are. Very annoying when there is a conflict with a loved one. Psychologists have found out a number of reasons, because of which family quarrels occur:
- Lack of respect for each other. Moreover, without noticing, the partners insult, humiliate each other. As a consequence, there is a lack of trust. Hence, groundless jealousy and scandals.
- Lack of romance in the relationship. After a while, flirting and mystery disappear. And there is a monotony and boring life.
- Unjustified expectation of representations from family life.
- Lack of attention, tenderness, care and understanding.
- Overstated requirements of the spouses to each other.
If a quarrel arises in the family, you must try to translate it into a dispute. You can not go on insulting personalities. After all, then, the main goal will be to humiliate a partner. In such a quarrel there will be no winners. We must try to speak out, and not to save everything in ourselves. According to psychologists, those spouses who are frank with each other are much happier than those who are silent.
Strategy for conflict resolution
Once in a conflict situation, it is necessary to understand that only the outcome of the conflict depends on the chosen strategy for its resolution. The most positive strategies are compromise and consensus. Compromise implies mutual concessions of the parties, and consensus is mutual gain. To achieve the second option,
You can resolve the conflict situation by taking a break, as hard as it might seem at first glance. In addition, one can not convince an opponent of the falsity of his opinion. It is necessary to understand that each person will try to prove his truth and will not want to listen to other versions and arguments. During the discussion, sometimes it is better to let the interlocutor stay with your opinion.
In real life, conflicts can rarely be avoided. This should be taken and, in the event of controversial situations, try to find the right way out of such phenomena.