Evaluation of staff activities

Often companies can not understand the reasons for the high turnover of staff - wages are not lower than the average level in the region, the employees who make up the backbone of the firm are good specialists who are easy to work with, but still the staff is leaving. What's the matter? Often the reason lies in the ineffective system of assessing the work activity of personnel, existing in the enterprise or its complete absence. Let's look at the main criteria and methods that are used to determine the effectiveness of employees.


Criteria for assessing the activities of the head and staff

To obtain reliable information, it is necessary to accurately determine the indicators by which the performance of personnel will be evaluated, that is, clear evaluation criteria are required.

These indicators can characterize the moments that are the same for all employees of the organization, and can be specific for a particular post. It is quite logical that the criteria for assessing the performance of a manager should differ from the requirements for an ordinary employee. Therefore, the list of criteria can not be universal, and it is possible to single out only the groups of indicators that should be present to some extent in the personnel assessment system.

  1. Professional. This includes professional skills, experience, qualifications of the employee.
  2. Business. These are qualities such as organization, responsibility, initiative.
  3. Moral and psychological. This includes honesty, ability to self-esteem, justice, psychological stability.
  4. Specific. This group includes indicators that characterize the personality, health status, authority in the team.

Methods for assessing the performance of employees

The following evaluation methods are applied to individual methods:

  1. Questionnaires.
  2. Estimates for a given choice.
  3. Scales of behavioral settings.
  4. Descriptive methods of evaluation.
  5. Estimates for the decisive situation.
  6. Behavior monitoring scales.

Group methods of assessment allow for a comparative evaluation of employees.

  1. Comparison by pairs.
  2. Method of classification. The assessing person should arrange all workers from the best to the worst for one criterion.
  3. The coefficient of labor participation (KTU), was distributed in the 80 years of the last century. The base KTU value is one.