In everyday life of each person, a lot of communicative processes occur, with the help of which an exchange of various information is carried out in the most diverse spheres of human activity. Communicative behavior is the term of practical psychology, which denotes the totality of forms, traditions and norms of people's communication in various social and national groups and communities.
The psychology of communicative behavior implies various forms of sharing information, ideas, knowledge, emotions on a verbal and non-verbal level. The regulations, form, standards and traditions of communication of people in different groups can have their aspects, limitations and specifics. For example, the form of information exchange in the professional community, the work collective is strikingly different from communication in a group of students. The definition of permissible and unacceptable norms, as well as the subjects of communication, depends on many factors:
- national traditions;
- social norms;
- age category;
- social status;
- intellectual level;
- regulations of the institution.
Verbal communicative behavior
Especially these aspects are well monitored in verbal communicative behavior, which includes the manner of expressing one's thoughts, certain vocabulary and the degree of emotional coloring of communication. Strategies of communicative behavior in similar organizations and institutions in different national traditions, age, professional and state formats may have completely different standards.
In Russian culture, the interlocutor can completely harmlessly adjust the behavior of his opponent and make comments about his statements and behavior, while in Western and American culture such aspects are unacceptable, since they can be regarded as a violation of personal sovereignty. If in personal relationships such moments are decided at the level of family values and people's ability to negotiate, then in the professional sphere, relations are demanded more strict regulation in order to avoid conflicts .