When we hear the term "verbal communication" in the head parts of words begin to spin, the interpretation of the concept: "verb" - verb, verb, speak. Consequently, in spoken language, verbal communication is the transmission of any information through speech.
As for verbal communication, correspondence also applies, since on the letter these are the same words, phrases, texts.
Oral conversation and written speech are types of verbal communication. In turn, oral speech can be represented by a monologue - the story of only one person, and dialogue - alternate exchange of remarks between the interlocutors. All this speech is external.
The internal one is the monologue that we lose in our head, some may even have a dialogue, or even a theater. Similarly to types of verbal communication, dactyl is a special kind of communication with the help of a special system of gestures performed by hands.
The main feature of verbal communication and its difference from non-verbal communication lies in the exactness and breadth of transmitted information with the help of words. Gestures and facial expressions, of course, are bright and meaningful signals, but they are clearly inferior to verbal constructions. And in the case of finding interlocutors remotely from each other, only verbal communication can create a "bridge" between them.
Verbal communication methods
And what is attributed to verbal means of communication? Actually, whereby this very communication takes place. Both written and oral versions of speech are referred to as character systems. It is these systems that act as ways of verbal communication.
Orally we can exchange information with our contemporaries, acquaintances, friends, who are directly in our environment and in our time. But with the help of written speech, it is possible to realize not only communication at a distance, but to get acquainted with the whole legacy of a great many generations, whole epochs, chronicles, historical references throughout the existence of mankind: from rock art to fresh issues of newspapers.
Rules for verbal communication
The rule is that it is necessary to obey to achieve the intended goal, otherwise, it will fail, disappointment and lack of the desired result.
Verbal communication also requires compliance with certain rules:
- Speech of the speaker to the listener presupposes the presence of the first respect and a benevolent attitude towards the latter.
- Avoiding the imposition of one's position, point of view in the field of any issue, personal assessment of a person, the situation. Or a tactful discussion of "acute angles."
- Maintaining consistency in the conversation, observing the logic in the posed position.
- Selection of the style of speech in accordance with the affiliation of a partner in communication with a particular nation, subculture, social class.
- Observance of the order of the statement of opinions, interruption of the interlocutor for no apparent reason, will characterize the speaker as a person with a low level of speech culture.
How to make verbal communication effective?
Anyone who loves in any way communication asked a similar question. And given that no one is in anything is perfect, made mistakes in one of the facets of communication. Strange as it may seem, it is not so difficult to become a beloved and desired interlocutor.
It is enough to observe in the conversation the following points:
- Although time is insanely expensive, do not be stingy to spend it on listening to your partner. If you have the ability to listen - the result will return to you a hundredfold.
- Use the accepted in the ethics cliché of business communication, in other words, the more respectful, the better. For example: "If I understood you correctly, you think that ..."
- Consider the position of the partner in communication at the time of her statement to them. Do not rush to conclusions, because the opinion formed by you may turn out to be erroneous and alienate your interlocutor.
- In the course of communication, observe the emotional state of the partner, he may need support or vice versa solitude.
- Use gestures and facial expressions appropriately and in moderation, because someone will scare the pressure, and someone will consider you "not alive", postnovaty. Watch the reaction of the interlocutor.