Respond sincerely to the question: "During the year, have you ever been in conflict with someone, even for petty reasons?" There is a high probability that the majority will respond positively. After all, conflicts - this is the usual lack of understanding, agreement between the group, two people and it is important to know each way of their peaceful resolution.
Psychologists of modernity hold the view that the emergence of disagreement is possible in an ideal, at first glance, team. And the main reason, which becomes an apple of discord in human communication , is the presence of certain conflict types of personality:
- sensitive;
- infantile adults;
- excessively critical;
- ill-bred;
- with inadequate self-esteem, etc.
Ways and methods of conflict resolution
- Compromise. If you stick to this style of getting out of unpleasant conflict situations, then you should partly accept the position of your interlocutor. Thanks to a compromise solution, the dispute is resolved fairly quickly, but there is no guarantee that in this way you will find the reason for the emergence of tension in the relationship.
- To eliminate social conflicts, use the following ways of resolving it:
- enter into the process of communication with your opponent (negotiations, communication, devoid of pronounced emotional color, business correspondence);
- cooperate. Engage with the opposite side of equal activity, Group leaders resort to creating a pseudo external threat, joint efforts against which are able to overcome disagreements;
- pacification - apply initiatives that can melt the ice of hostility (for example, tell your opponent about your actions, emphasizing that they are aimed at the successful resolution of the situation.